Filenews 4 February 2026 - by Theano Thiopoulou
The Bank of Cyprus' network of bank branches is gradually changing, leveraging digital technology and incorporating modern banking trends and practices. As a result, in bank branches where for years customers expected to be served by the cashier, today this service has been abolished and, if they wish to transact in the traditional way at the counter, they should contact the nearest branch that offers it.
Already, the majority of banking transactions are carried out through alternative electronic networks, mobile and web banking, while the Bank of Cyprus is essentially shaping the branches of the future. The data collected by "Fileleftheros" record where customers can be served and what services each store offers, by province.
There are 29 branches that offer a full range of services, including cash service, general customer service, and financing.
These are: Nicosia: Evros Branch, Makarios Avenue, Stavrou, Acropolis, Platy Aglantzias, Kato Lakatameia, Evrychou, Pera Chorio Nisou, Kokkinotrimithia.
Limassol: Glafkou Clerides, Archbishop Makarios, Kapsalos, Linopetra, Paphos Street, Franklin Roosevelt Avenue, Platres, Ypsonas, Erimi store.
Famagusta District: Paralimni, Ayia Napa, Sotira.
Larnaca District: Main store, Xylofagou, Livadia, Kiti.
Paphos District: Main store, Polis Chrysochous, Coral Bay, Pafiakos store.
In addition, there are 16 transaction branches, which offer cash transaction processing services (deposits, withdrawals, transfers, foreign exchange), as well as opening and managing accounts and cards, without limit. These stores are:
Nicosia: Latsia, Digeni Akrita Street, Kantaras Street, Kyriakou Matsi, Strovolos, Tseri, 28th October – Makedonitissa.
Limassol: Nikolaou Saripolou, Pentadromos, Akadimias, Kato Polemidia.
Larnaca: Makarios Avenue, Aradippou, Grigoris Afxentiou, Spyrou Kyprianou Avenue.
Paphos: Eleftheriou Venizelos.
At the same time, five digital stores are operating: in Nicosia Mall and Mall of Cyprus, in Limassol at My Mall, in Larnaca at Metropolis Mall and in Paphos at Kings Avenue Mall.
The Bank of Cyprus network also includes 68 ATMs for withdrawals and deposits, as well as four ATMs only for withdrawals. At the same time, there are 12 IBUs (International Business Units), serving professional customers, as well as 16 branches for large corporate customers and small and medium-sized enterprises (corporate and SMEs).
Bank of Cyprus, setting as a key priority the improvement of customer service, has proceeded to modernize the operating model of its network, adopting four types of branches, with a distinct role and services.
Branch: Providing a full range of banking services, including cash transactions, general customer service, and financing. These stores are located in central locations in urban centers and rural areas, with the aim of providing comprehensive service.
Lending Unit: Provision of financial services, such as loans, credit cards, opening and managing accounts, servicing facility requests and updating customer details. No cash transaction service is offered. The aim is to specialize in granting loans to individuals and small and medium-sized enterprises, faster service and a personalized approach.
Transactions Branch: Provision of services related exclusively to cash transactions (deposits, withdrawals, transfers, foreign exchange, etc.), opening and managing accounts and cards (without limit), as well as information on products and services offered. These stores have increased staff at the checkouts, with the aim of faster service.
Digital Stores and ATMs: Self-service customers through ATMs and/or deposit machines. The goal is to process banking transactions through digital machines, available seven days a week, until 10 p.m., in an easy and simple way.
