Filenews 3 January 2022
Due to the increased number of tests that result in the detection of a large number of positive cases, the Ministry of Health announces to citizens that all confirmed cases must now be required to fill in an electronic form to better serve them and facilitate the tracing process.
It is reminded that citizens receive the day after their diagnosis a text message on their mobile phone that they declared during their sampling. The message contains a link with passwords to confirm their details, to declare their contacts and their personal doctor so that he can monitor and release them, and to be able to issue the necessary release certificates at the end of their self-isolation period.
The personal electronic form can be filled in by the citizen, or in cases of minors by the parent / guardian, via smart phone, tablet or computer at the e-mail address https://phase.ucy.ac.cy/ receiving passwords that are valid for 48 hours from the time of receipt of the sms. Within these 48 hours the citizen can edit and save his electronic form, and then submit it to the Ministry of Health by pressing the registration button. It is noted that if the electronic form is not correctly filled in, then the personal doctor will not be able to release the case and the person will not be able to obtain a certificate of recovery from the Republic of Cyprus.
The completion of the electronic form is considered necessary to ensure the release, the declaration of close contacts and the briefing of the personal doctor in a timely manner, so that there are no delays through the tracing process and telephone interviews due to the increased workload.
For instructions for filling in the online form, citizens can, after receiving the link and passwords, contact the telephone numbers 22514241, 22514242, 22514243, 22514244 and 22514248 (Monday to Sunday 08:00-00:00).
In case a person does not receive a text message with his passwords and the link within 24 hours of his/her test, he/she can contact the Tracking Team at the telephone numbers 22514264, 22514258, 22514259, 22771923 (Monday-Sunday 08:00-00:00) or at the email contacttracing2@moh.gov.cy or the laboratory in which the test was carried out, to check that his/her details were correctly sent to the Ministry of Health.
