COUPLE OF NEW SCAMS FOR YOU TO BE AWARE OF:
1 In Cyprus, customer received a phone call from her' bank', warning her that she may have been the subject of fraud by a bank employee and that she must treat the call in confidence as the 'bank' was trying to gather evidence against this employee. The customer was asked a couple of security questions and alarm bells did not start to ring till hours later. Thankfully money removed from the account was refunded.
2 Some warnings from Amazon:
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Stay safe from scammers this holiday
season by getting to know their most common scams:
- Order
Confirmation Scams.
These are unexpected calls/texts/emails that often refer to an
unauthorised purchase and ask you to act urgently to confirm or
cancel the purchase. These scammers try to convince you to provide
payment or bank account information, install software to your
computer/device, or purchase gift cards.
Remember, if you received correspondence regarding an order
you weren't expecting, you can verify orders by logging into your Amazon
account. Only legitimate purchases will appear in your order history -
and Customer Service is available 24/7 to assist.
- Tech
Support Scams.
Scammers create fake websites claiming to provide tech support for
your devices and Amazon services. Customers who land on these pages
are lured to contact the scammer and fall prey to their schemes.
Remember, go directly to the help section of our website
when seeking help with Amazon devices or services. If you do use a search
engine, use caution. Legitimate Amazon websites contain
"amazon.com" such as "amazon.com/support".
Here are some important tips so that you
can identify scams and keep your account and information safe:
- Trust
Amazon-owned channels.
Always go through the Amazon mobile app or website when seeking
customer service, tech support, or when looking to make changes to
your account.
- Be
wary of false urgency. Scammers
may try to create a sense of urgency to persuade you to do what
they're asking. Be wary any time someone tries to convince you that
you must act now.
- Never
pay over the phone.
Amazon will never ask you to provide payment information, including
gift cards (or “verification cards”, as some scammers call them) for
products or services over the phone.
If you receive correspondence you think may not be from
Amazon, please report
it to us. For more information on how to stay safe online, visit
Security & Privacy on the Amazon Customer Service page.
Additional resources:
Sincerely,
Amazon
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